FAQs

Can you ship items outside of Japan?

Yes, we absolutely can ship outside of Japan. Unless you live in Japan, please use Paypal for payments and choose EMS or SAL for shipping.

How much charge of my order?

It is differ among countries. We wrote down per 1 Neo Blythe doll as an example here. We hope you find it informative.

Can you discount dolls amount?

No, we're sorry but we can't accept any discount. Because CWC prefer not to do them and we think we should act up to the idea.
Even if you bought many quantities fom us, we will not accept any discount which please note.

How much is the minimum quantity my order?

The minimum quantity is 1 item. You can order lightly.

Can I order many quantities for 1 doll?

You can order 5dolls per 1 doll. We target especially personal customers. Please be forewarned.

When will my order ship?

It is differ among countries. You can confirm following website.
EMS: http://www.post.japanpost.jp/int/ems/index_en.html
SAL: http://www.post.japanpost.jp/int/service/dispatch/sal_en.html

Can you hold my order for a future date?

Yes, we can hold your order for 1 week. In principle, you need to pay us within 1 week. If you have not paid us within 1 week, we will assume you cancelled your order.
In addition, if you have some reason, please let me know. we may be able to hold your order.

Can I pre-order for unreleased dolls?

Yes, you can pre-order for unreleased dolls. But if the doll don't appeare on our list of our store, you can't pre-order. You can pre-order from our list.

How to pre-order for unrelease dolls?

You can order in the same way when you order generally.
We'll send to you the dolls when the release day came.

Can I order any items that cannot be found at your store?

No, you can order items that are on our store.

Did this information solve your problem?

If you have any questions or comments for us, please feel free to email us at info@girlest-girl.com.

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